The Single Point of Access (SPA) service at Bionical Health offers a streamlined, centralised solution for managing patient support programs (PSPs) and clinical trial services. Our SPA acts as a dedicated hub for communication and coordination, ensuring efficient management of patient inquiries, data collection, and program logistics 24 hours a day 365 days a year. Our SPA staff are specialists in providing the management and distribution of ancillary supplies essential to the smooth and efficient delivery of client’s services. By providing patients, healthcare professionals, and clients with a single, reliable point of contact, we simplify the process, improve engagement, and ensure that all parties receive timely and accurate information. 

Our SPA is staffed by highly trained professionals who are equipped to handle a range of services, from patient enrolment and medication adherence support to healthcare provider queries and nationwide scheduling of HCP's ensuring maximising efficiency. With a focus on delivering personalised and compassionate care, the SPA ensures that patients receive the guidance they need throughout their treatment journey. This service not only enhances patient experience but also optimises the efficiency and success of clinical trials and PSPs, ensuring superior outcomes for all stakeholders.